Info Centre

Info Centre
Joker96 providing a reliable and secure gaming environment. Offering best casino gaming products such as slot games, live casino and also betting promotions. We rewarding our loyalty member with special promotions as well as Joker96 rewards points.
Visit www.joker96.com, click on ‘Register’ and fill up the form. Joining us is the best way for you to enjoy exclusive offers are only available for members.
  • Indonesian Rupiah (IDR)
  • Malaysian Ringgit (MYR)
It’s easy and simple to join us. On Joker96.com homepage, click on ‘Register’ button on the top right-hand corner of the page and registration form will pop-up.

Please fill in the following information :

  • Full Name
    – Must match with your bank account name for payment and verification purposes.
  • Mobile Number
    – Please provide a valid contact number for verification and account safety. You may log in with your mobile number.
  • Email
    – Please provide a valid email address which is only access by you. You may also log in with your registered email address.
  • Password
    – Must be between 6 to 8 characters long that consists of letters and numbers. DO NOT share your password with others.

NOTE :

By clicking the SUBMIT button, you are agree to the Joker96 User Agreement.

Please make sure you have enter username/ mobile phone/ email address and password correctly. The password not more than 8 characters and less than 6 characters. Do not hesitate to contact our Customer Service on live chat if not resolved.

Just a simple step to placing bet in Joker96, there are few ways to deposit as below :-

  • Bank transfer via local bank account
  • Help2pay

Notes :

Joker96 do not accept ‘Cheque’ or ‘Bank Draft’ (Company OR Personal Cheque) as your deposit method.


Deposit types :

a) How to deposit with Bank Transfer ?
Bank Transfer is a deposit service that is available from the following countries only:

  • Indonesia with IDR
  • Malaysia with MYR
STEPS:
1. Kindly click ‘Deposit’ page and select ‘Bank Transfer’ to check our bank details.
2. Please arrange to deposit into provided bank account.
3. Select bank that you wish to deposit.
  • Enter the deposit amount.
  • Select deposit type.
  • Enter the Reference Number.
  • Select the Deposit Date & Time.
  • Select the bonus that you want to claim.
Note : You may requested to provide bank in slip.

b) How to deposit withHelp2pay ?
Help2pay is a payment gateway that offers you fastest and secure way to make deposit. Help2pay support all local bank such as Maybank (MBB), Public Bank (PBB), CIMB, Hong Leong Bank (HLB) and etc.

How To Use Help2Pay?
Help2pay service is available for members with registered currency MYR and INR.

STEPS:

  • Click on Deposit and select Help2pay.
  • Select bank and enter amount.
  • Select bonus that you want to claim and Submit.
  • The system will redirect you to your Bank Secure Page. Please enter your e-banking Account Username and Password. Click “Continue” once you have enter the correct information.
  • Your Bank will send you a Transaction Authorisation Code – TAC on your Mobile Phone. Enter the TAC Code and click on “TAC Confirm” button.
  • Please ensure that you have sufficient balance in your Bank Account.
  • You will receive a successful transaction message once it is approved by bank and your funds will be credit into your Joker96 wallet immediately.

Withdrawal will take not more than 15 minutes. You may withdraw with Bank Transfer.

a. How to withdraw with Bank Transfer ?
Joker96 will direct pay to their bank accounts.
Bank Transfer is open to Malaysia (MYR) and Indonesia (IDR) registered member.

1. Enter the amount you wish to withdraw.
You are requested to provided your bank account details :-

  • Bank Account Name
  • Bank Account Number
  • Bank Name

Withdrawal will be process within 15 minutes unless during Joker96 schedule maintenance and Bank maintenance.
Joker96 will NOT charges our members for any deposits and withdrawals made to their accounts. Kindly check your selected bank for the transaction fees.
You may claim your bonus when after make deposit. You may also visit our Promotion page for the latest promtion. Terms and conditions applied to be eligible which is important to read.
Reward points are given based on each ringgit you bet, for BLUE level, one turnover = 0.003 point. The more you play, the higher your loyalty level will become and the better the benefits YOU will receive.
Every member able to earn reward coin automatically by system while playing on every game. Star]ting from Joker96 VIP club ‘BLUE’ member.
There is NO need to sign up. Members are require to make at least 1 (ONE) successful deposit to active Joker96 VIP Club ‘BLUE’ member.
Yes, Joker96 reward points are expiration are as below :
  • BLUE valid for 1 month.
  • SILVER valid for 6 months.
  • GOLD valid for 1 Year.
  • PLATINUM valid for lifetime.
  • J-BLACK valid for lifetime.

Please redeem your reward coin before expires.

Reward coins are being calculated instant on every one turnover. The higer loyalty level you are, the more cash you can redeem. Please do not hesitate to contact our Customer Service Support if have any question.
No as it is NOT an eligible stake for rewards coin does NOT include in any Tie Bets / Void / Draw / Cancel.
Reward coins are not transferable to any other Joker96 member’s account.
Kindly log into Joker96 and click on Reward to view your available coin.Your VIP level and turnover to next level. Click ‘History’ and select date to check your coin earning.
  • BLUE level can redeem 1 MYR with 1 coin.
  • SILVER level can redeem 55 MYR with 50 coins.
  • GOLD level can redeem 240 MYR with 210 coins or 370 MYR with 300 coins.
  • PLATINUM level can redeem 1350 MYR with 1000 coins.

a. What would happen if a dealer makes a mistake ?

If the game can be continus, it will resume fairly. Or else the game will be cancel and all bets will refund.

b. Can my bets be reversed or cancelled ?

No. All bets place are final and not able to reverse or cancel.

a. What is Sports ?

Sport (sportbook) is a place which is Joker96 member can wager on various sport competitions like soccer, football, basketball, golf, badminton and so on.

b. Is there minimum or maximum bet limit ?

Minimum and maximum bets are according to event/ match. Joker96 advised to check rules before placing bet. Sports are powered by ASC, CROWN, IBC and SBO.

c. Am I qualify to claim 100% sportbook bonus ?

Only NEW members are qualify to claim this bonus at FIRST deposit.

d. Can my bets be reversed or cancelled ?

No. All placed bets are not able to reverse or cancel.

a. What is KENO ?

KENO is game of luck, you may pick several numbers on a ticker and hope to match with number drawn by ping-pong ball machine.

b. Will I earn any reward point for KENO ?

Yes, calculation same as slot game.

c. What is 4D ?

4-Digits is a lottery in Malaysia. Member play by choosing any number from 0000 to 9999.

d. How much is the payout ?

You may refer to 4D page.

e. Will I earn any reward point for 4D ?

NO, there is no reward for 4D.

Enter www.joker96.com thru your phone browser.
Yes, as long as your mobile phone connected with Wi-Fi or 3G/ 4G with all browsers (Safari, Google Chrome, Firefox, Internet Explorer and others).
STEP:
  • Click on Mobile page.
  • Select the game (Playtech Live Casino/ Playtech Slot game/ Xprogaming/ Gameplay/ Ebet) you wish to download.
Note : For Playtech download version, username & password are show in the same page.
No, only for Andriod operating system.
Please ensure that you have allow Unknown Sources. Please go to Settings -> Security -> tick Unknown Sources.
Yes, you need to connect internet to play it. Connect Wi-Fi for stable live streaming.
  • Please ensure that you have enter username and password.
  • Clear all your cookies/ caches/ history and close browser.
  • Live Chat Customer Service Support if you are still can’t log into your Joker96 account.
  • In your web browser, there is a icon besides of your address bar as known as URL bar.
  • Click on the icon.
  • Select always allow pop-ups.
At bottom of Joker96 website, click on CHAT NOW box to live chat our Customer Service Supprot.

1.1 Bets Confirmation/Transactions

All bets stand and null. We do not process request to change, void or cancel once your bet submission is confirmed in the system. Should any dispute arises, Joker96.com and Management reserves the right of final decision.

Member’s obligation in this rules and regulations is the provision from terms of use.

As a member, you hereby agree, acknowledge and declare that:

All the conditions set hereof and provisions therein resulted to void and cancellation of bets. All Terms of Use apply. W88.com and Management reserves the right of final decision.

Your rules dealer here
Your rules dealer 2 here
Your rules 4d here
Your rules 4d 2 here
Your rules Slot here
Your rules Slot 2 here
  1. By using (including sub-domains) of JOKER96 website or any other related URLs (websites), software, mobile applications and social network sites that are registered by us that you agree to be bound by these Terms of Use and Rules applicable to our betting products, and you are deemed to have accepted and understood all the Terms of Use.

  2. Please read these JOKER96 User Agreement entirely during your new member account registration before you click on the ‘REGISTER NOW’ button.

  3. You fully understand and agree to be bound by the JOKER96 User Agreement contained herein and as maybe amended by us from time to time without prior notice.

  1. You need to register account before you play at JOKER96

  2. You must provide your full name during registration according to your identity card.

  3. Please select your preferred currency for registration. You will not be able to change the account currency once the account had been successfully registered.

  4. JOKER96.com have the right to offer and appoint different and/or various type of banking options to act, receive and/or fund on behalf of JOKER96.

  5. You are only allowed to have one registered account on this website. If you have opened more than one member account, all accounts that you have opened will be subject to be blocked or closed. JOKER96 reserve the right to terminate or suspend all the accounts or either to allow one single member account and the rest of the accounts shall be blocked and closed.

    Note: If there is any collusion or usage of multiple accounts. All credit will be confiscated.
  6. You are responsible to ensure that your laws applicable and/or do not prohibit you to register account, accessing the website, play and downloading and installing the software.

  7. You understand that by participating and play in the Games, you are aware and agree the risk of losing money.

  8. You are not allowed to be involved in any fraudulent, fixing, collusive/collusion (i.e. chip dumping) or other unlawful activity in relation to your participation in any of the games, products and applications and shall not use any software assisted methods such as robot, techniques or software/hardware devices for your participation in any of the games, products and applications.

  1. You must keep your password confidential and not share to third party. All bets will stand if your username and password had been entered correctly (login successful) whether or not authorized by your or acted on behalf.

  2. Please change your password immediately if you feel a third party is aware of your username and password.

  3. You access and bet on your own behalf an not on behalf of any other person.

  4. All information that you provide and registered in the system is true, complete and correct. If there is any incorrect information, you may contact us to amended it BUT one account only can change once.

  1. JOKER96 reserve the right to close or suspend your account without any given notice and reason which may result to forfeiture of funds and winnings from your account if:

  2. More than one member account (duplicate / multiple account) and or deliberately act as bonus abuser.

  3. JOKER96 consider that you have used the website, downloaded software and applications in a fraudulent manner or for illegal and/or unlawful or improper purposes.

  4. JOKER96 consider that you have used the website, downloaded software and applications and banking methods in an unfair manner or have deliberately cheated or taken unfair advantage of JOKER96 and any other related URLs.

  5. If JOKER96 closed or suspended for any reasons referred to above, you shall be liable for any and all claims, losses, costs and expenses incurred by joker96.com and other related URLs and you shall indemnify and hold JOKER96 harmless on demand for any such claims.

  6. JOKER96 shall also be entitled to withhold or forfeit all amounts including deposits which would otherwise have been paid which including any winnings, rewards, rebates and bonus payments referred to above.

  7. JOKER96 sole and absolute rights to further suspend or close for any future accounts that JOKER96 reasonably believe that the suspended/closed account registered from the same member, a group/syndicate member All bets, bonuses and winnings will be voided on all the related accounts without any notice and reasons given.

  1. Your deposit is subject to one time rollover and or otherwise stated by JOKER96 that such rollover restriction iswaived. You need to satisfy on the one time rollover requirement before you can request for a withdrawal. If thevalue of the deposit is not played through in full before a withdraw is requested, and if you has claimed anybonuses during the promotion, where Joker96.com will deduct any bonuses that you claimed from the promotions, winnings, and Joker96.com may charge payment fees when processing your withdrawal request. If necessary,the value of the withdrawal amount maybe reduced accordingly.

  2. The system will reject your withdrawal request if the value of the deposit is not played and or satisfy on therollover requirement before a withdrawal is requested.

  3. You should only deposit money into your betting account for the purpose of you to place bets on the website. JOKER96 will suspend or close your account if we reasonably consider or have reason to believe that you have violated any of JOKER96 User Agreement and/or believe that you have any intention to act fraudulent on JOKER96 website or other alternative/given URLs. In such circumstances, we shall be entitled to forfeit or claim and/or debit any winnings, bonus promotion, rebates, rewards and transaction fees from your account.

  4. If mistakenly credit or duplicate transaction where your deposit value increase due to the incorrect credit dueto human error, technical and/or system error, W88.com without prejudice to use other remedies to claim anddeduct the extra value credited into your account. Where you have already used the extra value or withdrawn from an account that does not belong to you, JOKER96 reserve the rights to claim from the debt owed by you to JOKER96.

  1. Withdrawal can only be made in the name of and to the registered account holder.

  2. Where possible, all withdrawals request will be processed to the payment account from which the deposits were made unless otherwise stated and informed by W88.com.

  3. You need to login into their account and select withdrawal on the website. Withdrawal submission is subject to your account is sufficient funds at the time of request.

  4. JOKER96 reserve the right to cancel, claim and charge you for the relevant amounts incurred if we incur any chargeback.

  5. JOKER96 may request identification and valid documents in perform due diligence in respect to withdrawal request.

  6. If you are continuous submit withdraw request, JOKER96 have the right to cancel it.

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1. Bank Transfer

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2. Help2Pay

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